Last Updated: August 22, 2026
BridgeCare University ("BridgeCare," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use the BridgeCare University website, mobile applications, learning platform, courses, assessments, certificates, communications, and related services (collectively, the "Services").
By using the Services, you acknowledge the practices described in this Privacy Policy.
We collect information that you provide directly, information generated through your use of the Services, and limited information received from authorized third parties.
The information collected depends on how you interact with BridgeCare University.
When you create or update an account, we may collect:
We do not have access to your unencrypted account password.
When you use the learning platform, we may collect:
This information allows us to provide progress tracking, assessments, personalized learning, and course-completion certificates.
When you purchase a course, membership, or subscription, we may collect:
BridgeCare University does not directly store complete credit-card or debit-card numbers.
Payments may be processed by third-party providers, including website payment processors, Apple App Store, and Google Play. Those providers process payment information according to their own privacy policies.
When you access the Services, we may automatically collect:
We use this information to operate, protect, troubleshoot, analyze, and improve the Services.
The BridgeCare University mobile application may request access to certain device features.
Depending on the features you use, these permissions may include:
We request permissions only when necessary for a feature.
You may manage permissions through your device settings. Disabling a permission may prevent certain features from working.
If you enable push notifications, we may collect and store a device push token.
We may use notifications to send:
You may disable push notifications through your device settings.
Disabling promotional notifications will not prevent us from sending essential account, security, billing, or service communications when legally permitted.
If you register or sign in using Google, Apple, Microsoft, or another identity provider, we may receive information authorized by that provider, such as:
We do not receive the password you use with the external provider.
The information received depends on your settings and the provider's privacy practices.
An employer, educational institution, nonprofit organization, or business may purchase or assign BridgeCare University access to students or employees.
In these situations, we may receive:
The sponsoring organization may receive reports about the courses it sponsors, including enrollment, participation, progress, completion status, assessment results, and certificates.
We do not provide sponsoring organizations with unrelated private account activity.
We may use personal information to:
When applicable law requires a legal basis, we process personal information based on one or more of the following:
When processing depends on consent, you may withdraw that consent, subject to legal and contractual limitations.
Our website may use cookies, local storage, pixels, software-development kits, and similar technologies.
These technologies may be used for:
Essential technologies are necessary for the platform to function.
Where required, we will request permission before using optional analytics or advertising technologies.
You may manage cookies through your browser settings or our cookie-preference controls when available.
We may use analytics and error-monitoring services to understand:
Analytics information may include device identifiers, approximate location, usage events, and technical information.
We do not use analytics providers to give them access to your course answers or complete payment information.
We may share personal information only as described in this Privacy Policy.
We may share information with:
Service providers may process information only to perform authorized services for BridgeCare University and are expected to protect the information they receive.
If your access is sponsored or assigned by an organization, that organization may receive reports including:
We will disclose this relationship during enrollment or when course access is assigned.
Personal courses purchased independently by the user will not normally be reported to a sponsoring organization unless the user authorizes it or disclosure is otherwise required.
Certificates may contain a unique identification number and verification QR code.
A public certificate-verification page may display:
This limited information is made available so employers and other authorized persons can confirm that a certificate is authentic.
Students who do not want a certificate publicly verifiable may contact privacy@bridgecareuniversity.com to discuss available options.
If BridgeCare University is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, personal information may be transferred as part of that transaction.
The receiving organization will be required to handle personal information consistently with this Privacy Policy unless users are notified of a change.
We may disclose information when we reasonably believe disclosure is necessary to:
We will evaluate legal requests and disclose only information reasonably required under the circumstances.
BridgeCare University does not sell personal information for money.
We do not knowingly sell or share the personal information of children.
Certain analytics or advertising technologies may be legally considered "sharing" under some privacy laws, even when no money is exchanged.
Where required, users may opt out through our cookie controls, a "Do Not Sell or Share My Personal Information" option, a recognized Global Privacy Control signal, or by contacting us.
We retain personal information only for as long as reasonably necessary to:
Account and learning information is generally retained while the account remains active.
Certain transaction, certificate, security, and legal records may be retained after account deletion when necessary for legitimate business or legal purposes.
When information is no longer required, we take reasonable steps to delete, de-identify, or securely destroy it.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
These measures may include:
No online service can guarantee absolute security.
You are responsible for protecting your password and notifying us if you believe your account has been compromised.
BridgeCare University may use service providers located in the United States and other countries.
As a result, personal information may be processed outside the country where the user lives.
When required, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized mechanisms.
Depending on where you live, you may have the right to:
Privacy rights are subject to applicable exceptions.
To submit a request, contact: privacy@bridgecareuniversity.com
Please include:
We may request additional verification to protect your account and prevent unauthorized disclosure or deletion.
Authorized agents may submit requests when permitted by law, subject to verification of their authority.
Users may request account deletion through their account settings when that feature is available or by contacting privacy@bridgecareuniversity.com.
Deleting an account may result in the loss of:
We may retain limited information when necessary for legal compliance, fraud prevention, transaction records, dispute resolution, or certificate verification.
Active subscriptions must be canceled separately through the original payment provider.
California residents may have rights under California privacy laws, including rights to:
When legally required, we will honor recognized Global Privacy Control signals as requests to opt out of sale or sharing for the browser or device transmitting the signal.
Users located in the European Economic Area, United Kingdom, or Switzerland may have additional rights, including:
When required, we will respond to verified requests within the legally applicable period.
BridgeCare University is intended primarily for adults and individuals preparing for professional and employment opportunities.
Our Services are not directed to children under 13.
We do not knowingly collect personal information directly from children under 13 without legally required parental consent.
If we discover that we collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
A parent or guardian who believes a child provided information may contact privacy@bridgecareuniversity.com.
Users between 13 and 17 may use the Services only with permission from a parent, guardian, or authorized sponsoring organization when required.
You may unsubscribe from promotional emails by using the unsubscribe link in the message or contacting us.
You may continue receiving essential communications related to:
The Services may contain links to external websites, services, resources, or employment opportunities.
BridgeCare University is not responsible for the privacy practices of third parties.
We encourage users to review the privacy policies of external services before providing personal information.
BridgeCare University may use automated systems to:
We do not use solely automated systems to make decisions that produce significant legal effects concerning employment, credit, housing, healthcare, or government benefits.
Users may contact us if they believe an automated result is incorrect.
Future BridgeCare University features may use artificial intelligence to provide tutoring, explanations, pronunciation assistance, recommendations, or practice activities.
When AI features are introduced, we will provide appropriate notices about how submitted information is processed.
Users should not submit sensitive personal, financial, medical, or confidential employment information to an AI feature unless explicitly requested and protected for that purpose.
AI-generated educational responses may contain errors and should not be treated as legal, medical, financial, or professional advice.
We may update this Privacy Policy to reflect changes in our Services, technology, business practices, or legal obligations.
The revised policy will be posted with an updated "Last Updated" date.
When changes are material, we may notify users through email, the website, the mobile application, or another appropriate method.
Questions, concerns, or privacy requests may be directed to:
BridgeCare University
Privacy: privacy@bridgecareuniversity.com
General Support: support@bridgecareuniversity.com
Legal Inquiries: legal@bridgecareuniversity.com
Website: www.bridgecareuniversity.com
Principal Place of Business: Florida, United States